You may cancel your order at any time before it has been shipped. Once your cancellation request is received and processed, a full refund will be issued to your original payment method. Please note that cancellations cannot be processed after your order has entered the shipping process. To cancel an order, please contact our customer service team immediately after placing your order.
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You must also provide proof of purchase, such as the original receipt or order confirmation email. Items that are damaged, altered, or missing parts will not be accepted for return.
To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be processed. Once your return is approved, you will receive instructions on how and where to send your package. Customers are responsible for return shipping costs unless the return is due to our error.
After we receive your returned item and inspect its condition, we will process your refund. The refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear in your account. The processing time may vary depending on your financial institution. Shipping costs are non-refundable unless the return is a result of our mistake.
If you received a defective or incorrect item, we will cover the return shipping costs and process a full refund including original shipping fees. In such cases, please contact us immediately upon receiving your order to arrange for the return.
If you have not received your refund within the expected timeframe, please first check with your bank or credit card company. Some financial institutions may require additional time to process the refund. If you still have not received your refund after this period, please contact us with your order details, including the date of purchase, order number, and payment method used. We will investigate the matter and work with you to resolve the issue promptly.
If you have any questions about our Return & Refund Policy, please do not hesitate to contact us. Our customer service team is available to assist you with any concerns or inquiries you may have regarding returns, refunds, or cancellations.
Company Name: woofmeiw
Address: 5614 Kipling Parkway, Arvada, CO
E-Mail: [email protected]
Phone: +1 966-546-1798
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